RETURNS & EXCHANGE
	POLICY
	HOW TO RETURN / EXCHANGE
	RETURN ADDRESS
	RETURN OTHER SHIPPING INFO

RETURNS POLICY			Returns & Exchanges AXT has a 14-day returns and exchanges policy. You may return your merchandise to AXT within 14 days upon the receipt of your product. New refund Policy We will charge you 20% re-stocking fees on all products on website, (5.11, BLACKHAWK! , Woolrich, Hatch, Bobster, Crye, Condor, Safariland, Zanheadgear)Products. AXT will only exchange (sizing, color, any defectives) Absolutely no refund. Postage will not be refunded on returns due to an error in shipping. Postage will not be refunded on returns due to personal dislikes or sizing problems. Store credit will be issued for items over the 14-day return time, unless due to defective merchandise. In the event that the style being returned is no longer available for exchange, a product of equal value may be ordered. AXT will only honor returns or exchanges on orders placed on the AXT website. AXT will not honor returns or exchanges on defective or damaged merchandise purchased at retail locations. In the event that the retail store that you purchased the defective item is no longer in business or reachable, AXT.com will exchange the merchandise for that of equal value. AXT.com does not accept returns or exchanges from purchases made outside the United States. Shipping charges will only be covered by AXT in the event of a return or exchange of a defective product, or a shipping error. Gifts may be exchanged only if original hangtags are attached and the product has not been washed or worn. In the event that the style being returned is no longer available for exchange, a product of equal value may be substituted instead. Please be sure to follow washing and handling instructions carefully as AXT does not give returns or exchanges due to mis-washing of products.
HOW TO RETURN / EXCHANGE			To make a Return or Exchange: 1.) E-mail us at info@axtusa.com to get an RA (Returns Authorization) number. 2.) Write this number on the outside of the package you are shipping back to us. We recommend using Fed Ex to ship your return. If sending regular mail we recommend insuring the package.
RETURN ADDRESS			Please send your package, including your return and exchange form (click here for a printable return and exchange form), via a prepaid, insured, traceable method to ensure a safe and documented delivery. Mail returns to: AXT 503 Santa Maria IRVINE , CA 92606
RETURN OTHER SHIPPING INFO			Shipping and handling fees are not refundable. A credit will be issued as soon as we receive your return. Refunds for items returned within 14 days of the received date will be credited in the same form as the original payment type. Please allow up to two billing cycles for a refund to appear on your credit card statement. Refunds for items returned more than 14 days after the received date AXT will not refund or exchange your merchandise. Special offers may be subject to reduction by a return/exchange or cancellation.